Creating a Product Group

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How to Create a Product Group

Product Groups are a powerful way to organize your products and services. They allow you to define common properties, variables, and automated actions for a set of related offerings, simplifying management and ordering.

This guide will walk you through the simple process of creating a new Product Group.

Step 1: Navigate to Product Groups

1. Log in to your TeleCloud account.

2. Using the main navigation menu on the left side of the screen, locate and click on the Product Groups section.

3. From the submenu that appears, select "New Group".

You will be taken to the "Create Product Group" page. This initial form is very straightforward.

1. Product Group Name: In this field, enter a clear and descriptive name for your group. For example, "Hosted VoIP Seats" or "Managed Firewall Services".

2. Description: In the textarea provided, write a brief description of the group's purpose. This is helpful for you and your team to understand what products belong here.

Step 2: Create the Group

1. Once you have filled in the name and description, click the Create Product Group button.

Your new Product Group is now created!

What's Next?

After you create the group, you will be automatically redirected to its detailed configuration page. Here, you can begin setting up more advanced features, such as:

• Status: Set the group to Active or Suspended.

• Variables: Define up to 20 custom variables (e.g., Username, Port Speed, License Type) that can be configured for each product in this group.

• Real-Time Modules: Assign automation modules to handle actions like ordering, service status checks, swaps, or cancellations.

You are now ready to start adding products to your new group and defining its unique behavior.