Getting Started Guide

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This guide will walk through the steps to set up your new TeleCloud APP.

Estimated completion time: 30 minutes

We highly recommend completing the steps of this guide in order to simplify the setup process. Each step in this guide will direct you to a different article, return to this article to continue with the next step.

 

1. Configure E-Mail Notifications
   TeleCloud sends various e-mail notifcations to you and your customers. Some of these communications can be vitally important to the operation of your business (like getting notified when there is a reply to a support ticket). Setup your notifcations first to ensure your business runs smoothly moving forward.
   
   Read and follow along:
   How To: Configure E-Mail Notifcations
   
   
   
2. Configure a Payment Gateway
   In order to accept payments in the platform from your customers (wether it be manually, via a private label website, the TeleCloud API, or using the auto-pay functionality) you'll need to configure a payment gateway.
   
   Read and follow along:
   How To: Setup a payment gateway
   
   
   
3. Create logins for your staff
   To keep track of who does what on your TeleCloud APP we highly recommend creating a login for each individual who will have access. These "Cloud Users" can have variying levels of access. If you don't have a staff or don't feel the need to create additional cloud users you can skip this step.
   
   Read and follow along:
   How To: Add new Cloud Users
   
   
4. Create logins for your staff
   To keep track of who does what on your TeleCloud APP we highly recommend creating a login for each individual who will have access. These "Cloud Users" can have variying levels of access. If you don't have a staff or don't feel the need to create additional cloud users you can skip this step.
   
   Read and follow along:
   How To: Add new Cloud Users